Fighting All Battles
When I was a young supervisor I wanted to fight battles. Every problem that needed to be solved I saw as a battle to win. Being focused on winning these little battles that it made me short-sighted. I did not see the long game and because of it, I damaged relationships and my reputations.
A lot of new supervisors and managers run into this problem. And if truth be told, I still struggle with it from time to time. But I have gotten better at understanding the long game and have become better focused on winning the war. In other words – winning hearts and minds.
Understand the Long-Term Goals
To put it another way, problems come and go. We need to keep them in focus and in scope. Understanding what the long-term goals are can help. Focusing on where you want to be and what the ideal situation looks like with all concerned parties in mind is the way to win the war.
Not every problem needs to be solved. And not every problem needs to be solved to your satisfaction. Sometimes we must let others win to build and grow relationships.
This doesn’t mean that we sacrifice things that are important to us. It just means that we need to prioritize what things are important and which are just nice to have. The nice to have things we can live without meaning we can let them go allowing others to get some things they want.
What is Important?
Equally important is understanding what things are important to our long-term success, and the success of the team, organization, etc., can help us to focus on what matters and let go of things that don’t matter.
By changing our focus from picking battles to winning the war we open our view to what’s good for us to what is good for the organization. We become team players. And in this way, we will win more than we lose.
Being picky about what battles you fight shows others that you are willing to compromise. It shows a level of maturity. And it brings more people into your circle of influence.
People want to be around a winner. Winners understand the importance of other people to their success. It is only by being able to engage, inspire, and work with others that we can become winners.
Questions to ask when determining the problem resolution path:
1. What will be the long-term effects of your problem resolution?
2. Consider the cost-benefit of the problem resolution?
3. What are the relational costs of the problem resolution?
4. How will the resolution benefit the organization?
5. Does the resolution leave other people whole?
6. Do alternative solutions exist that may lead to better outcomes?
Lose a Battle to Save a Relationship
Ultimately, whatever path you decide to take when dealing with a problem make sure you understand all the ramifications before acting. Once you damage relationships it can be hard to repair them. Make sure that you have clearly defined the problem, the relationships involved, the effects of certain actions, and what the long-term consequences of your actions are.
Keep the long-term results in mind. What you do today can have negative consequences that can take years to overcome. Better to move slowly and lose a battle than to lose the war and your career.